A note to readers...

Due to an increased focus on operations over at Event Safety Consultants, activity on this website will be substantially slower for the foreseeable future. Although the blog may be dormant, Sytelabs is still open for business and available to discuss new opportunities. Contact us to learn more.

Sunday, August 28, 2011

Four Hard Truths For The New Concert Professional








During my recent vacation, I had a conversation with a young relative who was interested in pursuing a career within in the concert industry. His questions were typical of most people I talk shop with - did I get to meet the artists? Does everyone really party all the time? Are the toilets backstage really gold? Ok, I made that last one up. Regardless, it became quickly apparent that he was yet another victim of MTV’s trafficking in “concert lifestyle misconception”, fed by carefully scripted videos meant to demonstrate how “fun” the live music lifestyle really is.

After checking to see if he hadn’t been covertly visiting the tiki bar (Tropical-themed weddings FTW), I settled back into my role as professional truth-teller (aka insufferable buzzkill), and told him four hard truths every new concert professional must accept.

Have no illusions of living a normal life - when you’re first starting out in the concert industry, your working hours are usually brutally long and inconsistent (as you progress, conditions do improve somewhat, although remain FAR from your normal 9 to 5). Personal relationships can be difficult to maintain with anyone employed outside the industry. You’ll be working when most of your friends and family have the day/night off, so plan on missing many, many family and social gatherings. On plus side, all this togetherness virtually guarantees that you’ll develop strong bonds with your fellow co-workers. After all, you’ll see them more than your family for a good long while.

It’s physically demanding - If you want to keep up with the rigors of the job, you’ll need to keep yourself in decent physical condition. Even if you aren’t “laboring” per say, you’ll spend most of your time walking, climbing, carrying, and crouching. If you don’t make efforts to stay in shape, you’ll definitely be feeling it the next day when...well...you need to go back to work for another 18 hour stretch. Not only are the demands of the job physically taxing, the unconventional working environment will potentially exacerbate any vices you may currently have. If you smoke, you’ll probably smoke more (especially outside during events). Your dietary habits will be questionable (think Red Bull for dinner). And those after-work drinks will end up feeling twice as good...for a while, anyway. So to prevent an early burnout, it’s critically important that you take care of yourself, physically and emotionally.

There are plenty of benefits...great pay usually isn’t one of them - When you’re first starting out, your salary will range from virtually non-existent to only slightly livable . Over the next few years, things will improve somewhat, but it’s doubtful you’ll be compensated anywhere near where you feel you should be given the time and blood you’ve put into the job. This is the sad reality of the business (and most other “glamor industries”) - there’s a line of people behind you just waiting to take your place. Early in your career, you’re only slightly more than disposable, and your compensation will usually reflect that. But given that you’re rarely home long enough to spend those hard earned pennies, it isn’t as tough as it seems. Stick with it, and you’ll hopefully progress to a point when you can discard those Ramen noodle for good.

It’s not as glamorous as you think - Raucous backstage parties? Hanging out with the artists? Not so much. As the concert industry has matured, it’s become much like any other business - disciplined, professional, and decidedly serious. Backstage lounges and free-flowing Jack Daniels have been replace with workout rooms and protein shakes in most circles. Don’t get me wrong, it’s still a fantastically fun working environment, mostly due to the people you’ll be working with. It’s just not what those old Poison videos would lead you to believe.

Although telling him these four truths may have taken the sheen off of his desire to enter the field, he seemed no less determined at giving it a try. Which is good...because determination is exactly what is needed to make it past the blood-letting of your few years in the industry. Once you’re fully within the professional stream, though, conditions do improve...right about the time you’re ready to hire the next generation of starry-eyed young professionals yourself.

Our Week on the Web - 2011-08-28

Sunday, August 21, 2011

Under New Management








We pass them daily...stark, brightly colored banners draped across storefronts, begging to be noticed. Usually, they come off as less a declaration than an apology, a desperate gesture meant to say “Hey, we've changed! Things are different now! We’re not those other guys...give us another chance”.

In truth, the sign is usually the only thing that’s different (aside from the owners on a rare occasion). The same indifferent staff, the same structural problems, and the same operating philosophy still remain. If a brand or operation has fallen so precipitously that there’s a need to broadcast to the world that they’re not those “other guys” anymore (either literally or philosophically), new management and a snazzy vinyl sign won’t bring people back. You need results.

A better approach may be to save the money, steel for the long haul, and be ruthless in the pursuit for real operational change. Because much like a torn dust jacket on an old hardcover, that sign will eventually will come down. And the story inside better be memorable if it hopes to be re-read.

Our Week on the Web - 2011-08-21


  • Summer Festivals Pose Unique Risks to Insurers http://j.mp/o116g3 #

  • In light of recent events, I've posted some thoughts on infrastructure safety at events. Read more here: http://j.mp/j5qfHN #

  • Belgium now...4 confirmed dead in tent collapse at festival. Unbelievable...http://j.mp/nymyW4 #

Our Week on the Web - 2011-08-21


  • Summer Festivals Pose Unique Risks to Insurers http://j.mp/o116g3 #

  • In light of recent events, I've posted some thoughts on infrastructure safety at events. Read more here: http://j.mp/j5qfHN #

  • Belgium now...4 confirmed dead in tent collapse at festival. Unbelievable...http://j.mp/nymyW4 #

Wednesday, August 17, 2011

A Rare Cross-Promote...

I try to avoid cross-promoting blog posts between this site and my other site, but in light of the timeliness and seriousness of the subject I figured I'd break my self-imposed guidelines this time. If you've been following developments surrounding the recent stage collapse in Indianapolis and care to know my thoughts about staging and infrastructure safety, I have a new post up at Event Safety Consultants I invite you to check out.

Likewise, if you have the financial means, I encourage you to donate to the Indiana State Fair Remembrance Fund.

Be safe out there.

Sunday, August 14, 2011

19 Steps For A Greener Event








Note:  The following article is a re-post from Summer 2010. However, the points made are as relevant as ever. We'll be back from vacation with new material next week.  Enjoy!

A few years ago, I was producing an event featuring Jack Johnson. A noted environmentalist, Johnson's production rider contained a number of suggestions of steps the venue could take to raise public awareness and make the event a bit more earth-friendly (no small feat, as anyone who's produced a large event knows). As I just recently read that he's on tour again, I decided to expand on his recommendations, and share them with anyone looking for some hints on producing a “greener” event.



  • If using generators to power your event, inquire about the use of bio-diesel blends as opposed to regular diesel fuel (check with generator supplier first, NEVER assume its ok, regardless of what the fuel supplier tells you ).

  • Make sure you have plenty of clearly marked recycling bins throughout the facility.

  • Where possible, require your catering contractor use washable dishes and silver wear. When not possible (such as with your general concessions), ensure disposable goods are biodegradable and/or recyclable.

  • Offer a free on-site sponsorship to a solar storage unit provider. Offer them display space and other amenities in exchange for the powering other small on-site displays. There's no better way to demonstrate your product than powering the show!

  • Sell a sponsorship for small branded bags to be placed on each seat. Include a flier that directs guests to fill the bag with their trash and drop it at the exit. Make each bag redeemable for a giveaway (a ticket voucher, coupon, etc). Helps save money on cleanup too!

  • Encourage biking to the event with a specially designated bike-check area. Offer complimentary air, and perhaps partner with a local bike shop to provide discounted tuneup service.

  • Set up special "compost" bins for food scraps. Have them picked up by a local community gardening group after the event. Better yet, allow them to promote their group on-site in exchange for them administering the program (i.e. emptying the bins throughout the event).

  • To encourage car-pooling, offer a parking "rebate" or a coupon for vehicles containing 4 or more passengers. Promote this aspect before the show for maximum impact. Sell the program as a promotional sponsorship package to an auto dealer, fuel supplier, or anyone trying to convey a "fuel efficiency" image.

  • If technology permits, encourage digital ticketing whenever possible (more on this in a future post).

  • Work out a promotional deal with a local bus company for transit to and from your event.

  • Institute a "no idling" policy backstage for deliveries and truck/bus drivers. Create a "cool zone" with air conditioning, television, and wi-fi for drivers. (those trucks and buses are usually the drivers home. Make sure they have a place to relax when you tell them to turn it off).

  • Discourage the use of non-biodegradable confetti in artist set pieces (i.e plastic or foil). Make note of this policy in your production advance.

  • Ensure that your cleaning contractor uses non-toxic supplies whenever the option exists.

  • Whenever possible, use paper cups for drinks as opposed to plastic (check your local ordinances regarding alcohol, it may need to be served in a transparent cup).

  • Combine runner trips to conserve fuel.

  • Rent electric golf carts whenever possible. Better yet, rent bicycles...they're cheaper and better for you and the environment. They may even have cargo bikes for your supply needs.

  • If you manage the venue where your event is held, consider landscaping the venue with native vegetation. It's less costly and easier to maintain than traditional landscaping.

  • Make your event completely smoke free. Aside from the benefits to air quality, you'll greatly reduce your waste from all those cigarette butts. If this isn't an option. Restrict smoking to an isolated area on-site.

  • If the above steps are impossible, consider donating part of your profits to a local environmental charity. If you opt to purchase carbon offsets, be VERY rigorous in your investigations before doing so.


As you can see, some of these steps are easier to institute than others. I welcome any additional ideas you may have in the comments below!

Our Week on the Web - 2011-08-14

Our Week on the Web - 2011-08-14

Sunday, August 7, 2011

Our Week on the Web - 2011-08-07


  • Eventbrite, a Ticket Sales Start-Up, Aims at the Small - NYTimes.com http://j.mp/qubXVz #

  • There’s A (Ticket) Riot Goin’ On… http://j.mp/enAsmf #eventprofs #

  • Have a couple Google Music invites left. DM me if you want one. #

  • In town for less than 24 hours and already wrecked. Oh, Chicago, why do you tax my liver so? #

Our Week on the Web - 2011-08-07


  • Eventbrite, a Ticket Sales Start-Up, Aims at the Small - NYTimes.com http://j.mp/qubXVz #

  • There’s A (Ticket) Riot Goin’ On… http://j.mp/enAsmf #eventprofs #

  • Have a couple Google Music invites left. DM me if you want one. #

  • In town for less than 24 hours and already wrecked. Oh, Chicago, why do you tax my liver so? #